BBS:      TELESC.NET.BR
Assunto:  Facebook Synchronet BBS g
De:       Digital Man
Data:     Thu, 5 Feb 2026 22:08:00 -0800
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This is kind of a rant, sorry.

Every few weeks or maybe it's months, someone posts a support question in the Synchronet BBS group or (worse) direct messages me on Facebook asking me Synchronet support questions.

I always answer when I see these messages. I always try to guide them in the right direction (e.g. give them a link to the appropriate wiki or documentation pages), but I also *always* tell them that Facebook is not where we prefer to support Synchronet sysops and give them a link to the "how to get support" wiki page which includes that anti-Facebook logo I made a long time ago and tells them *where* to get support (including Reddit!). I'll like a broken record on Facebook about this. About half the time, they'll say "oh sorry, I'll follow-up there" and the other half the time they'll just continue to ask me tech support questions and then get upset when I stop answering or getting more direct with in responses, requesting that move the discussion to the appropriate support channels. And almost *never* do they then post the same support questions in the official support conferences here (on DOVE-Net, FidoNet, or USENET). And seemingly often, I'll see these same people post complaints later saying I never supported them. Huh? I also get direct e-mails requests for support, but less often.

If you find it so hard to *use* a BBS (e.g. to ask a support question about BBS software you're trying to use) - they why do you want to run a BBS? I just don't get it.

                 Similarly, I totally don't get sites like this
-- 
                                            HYdigital man n(rob)

Synchronet "Real Fact" #14:
SBBSecho was originally written by Allen Christiansen (King Drafus) in 1994
Norco, CA WX: 63.6F, 50.0% humidity, 4 mph W wind, 0.00 inches rain/24hrs
n---
  mSynchronetn  hgVertrauen n hHome of Synchronet n gh[vert/cvs/bbs].synchro.net

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