BBS:      TELESC.NET.BR
Assunto:  Humans will do high-touch, empathetic, clinical judgment-type work
De:       Mike Powell
Data:     Mon, 4 May 2026 10:19:04 -0500
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'Humans will do high-touch, empathetic, clinical judgment-type work, but AI 
will create the capacity right now': Google's future for healthcare has AI 
for both the clinician and the patient

Date:
Mon, 04 May 2026 09:00:00 +0000

Description:
AI in healthcare is less about making medical decisions and more about giving 
clinicians and patients quicker access to unified records.

OPINION
In an era of greater autonomy
after years of experimenting with passive artificial intelligence, Google 
Cloud Global Director of Healthcare Aashima Gupta says it's no longer a 
question of adoption  it's a question of implementation. 

Speaking in an exclusive interview at Google Cloud Next 2026 , Gupta outlined 
how AI has rapidly embedded itself into clinical workflows  and not by 
top-down pressure. Instead, frontline demand has been a huge influence in how 
AI systems get delivered across the industry, with tools designed to reduce 
worker fatigue at the cause. In one example, automating nurse handoff notes 
saves minutes per interaction across tens of thousands of daily transitions, 
reclaiming significant time for actual patient care.

Google's vision for AI in healthcare is almost entirely administrative: But
the real transformation is yet to come, lying in what Gupta describes as 
healthcare's "agentic moment." Rather than just assisting humans, AI agents 
are beginning to orchestrate entire workflows, reasoning across systems, 
adapting to context and executing multi-step processes. 

"These are agents  they don't get tired," she added, highlighting the power 
of autonomy in handing repetitive, administrative tasks while clinicians 
focus on high-value, human-centered care. 

Agentic is the name of the game in an industry still dominated by legacy 
systems and physical paper records. Gupta argues that modern AI agents can 
now stitch together systems like electronic medical records, imaging systems, 
labs and insurance platforms. 

But while workers are increasingly accepting of AI assistance having 
experimented with consumer products in their own time, Google Cloud knows the 
real battle to widespread adoption is in trust, not capability.

Data residency, audibility and role-based access controls are all key to 
making AI succeed within healthcare  one of the most regulated industries, 
but also one of the industries likely to benefit the most from correctly 
deployed AI. Gemini doesn't want your patient records, but Google wants to 
help you connect to them vis your surgery Looking ahead, Gupta envisions a 
future where every patient has access to an AI assistant through their own 
healthcare provider, hospital or clinic. Gemini's power isn't enough, she 
explained, noting that Google doesn't have access to your personal records 
(nor does it want to). 

But for hyper-personalized healthcare recommendations that could prevent 
visits to the clinic altogether, purpose-built AI chatbots are very much the 
goal.

And as for the smaller healthcare providers, Gupta's message is clear: "Be in 
the arena." Start experimenting now with early pilots around high-frequency, 
low-risk workflows to gain internal expertise, and build out from there. 

Ultimately, Gupta sees AI as a capacity engine for clinicians and not a 
replacement for workers in an industry defined by human interaction.

Link to news story:
https://www.techradar.com/pro/humans-will-do-high-touch-empathetic-clinical-ju
dgment-type-work-but-ai-will-create-the-capacity-right-now-googles-future-for-
healthcare-has-ai-for-both-the-clinician-and-the-patient

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 * Origin: Capitol City Hub (1:2320/105)

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